General Practice Training Tasmania Inc. (GPTT) is committed to complying with the Privacy Act 1988, and the privacy provisions of all applicable legislation.
We may be contacted in any of the following ways:
Personal information is any information or opinion about you that can be associated to you as an identifiable individual. This includes basic information such as your name, gender and contact details, but also includes information related to services we have offered you and the transactions you have with us and our partners.
The information or opinion about you does not have to be true or recorded in a material form for it to be classed as Personal Information, however we treat the accuracy of our data very seriously and encourage you to ensure you update us of your personal information whenever changes to your circumstances occur.
In some instances, we also collect and maintain personal information that is classified as “sensitive information”. This may include health, racial or ethnic origin. We only collect, use or disclose sensitive information in circumstances that include where:
Personal information we collect from you online, either via internet, ‘the source’ GPrime, social media sites or through e-mail transmission is personal information that you choose to submit to us on-line.
GPTT collects personal information, including sensitive information about individuals before, during and after the course of enrolment in GPTT training programs. This may be in writing, in the course of conversations or in some cases collected from third parties (as advised to you from time to time).
The primary purpose of collecting information from you is to enable GPTT to enrol you in GPTT training programs and to provide educational instruction to you. If GPTT does not obtain the personal information requested, GPTT may not be able to enroll you in GPTT training programs or provide you with relevant services or offers.
GPTT from time to time discloses personal information to others for the purposes of education, evaluation, assessment and administration of the GPTT training programs and term allocations. This includes to Medicare, the Tasmanian Department of Health and Human Services, the Commonwealth Department of Health, the Royal Australian College of General Practitioners, Australian College of Rural and Remote Medicine, Primary Health Tasmania, Health Recruitment Plus, GP supervisors and registrars in training posts and other learners enrolled in GPTT training programs and courses.
We collect your personal information directly from you, from publicly available sources, from other persons or organisations (including related and third parties). We do this:
We collect personal information during the training life cycle, on an ad-hoc or a recurrent basis using the above methods. For example, we will collect personal information when you commence training with us, become an accredited supervisor, register for an event, buy a service or product, or when you need to complain. We will combine or link personal information we already know about you to other personal information we collect or hold about you.
Examples of where we may receive personal information about you from another source and why this may happen include:
On request, we will tell you the source of information collected about you.
In most cases we will require you to acknowledge your consent to any collection, use or disclosure of your personal information by us. Your acknowledgement may be required in writing or by specific act such as when you click an acknowledgement on our internet sites or when verbal acknowledgement is sought by you.
Your consent or acknowledgement may also be implied through conduct such as:
From time to time we may use your personal information to provide you with information about our range of products and services. In those cases, we will provide you with a choice to receive information from us and we will respect your choice in regard to receipt of further information.
We may disclose information to an overseas recipient where we have outsourced a business activity or function to an overseas service provider, to enable us to undertake services you have requested or that we are contracted to deliver. Such information may include your personal information.
You may request access to any of the personal information we hold about you. In most cases a summary of personal information such as name, address and contact numbers is freely available by calling us at our office.
We rely on the personal information we hold about you to efficiently conduct our business with you.
For this reason, it is very important that personal information we collect about you is accurate, complete and up-to-date. We will take reasonable steps to ensure that all your personal information is accurate, complete, up-to-date and relevant prior to using it and will correct it where required, or when you notify us it requires correction. Where we refuse to correct information we will provide reasons in writing within a reasonable time and the details of the mechanisms by which you may make a complaint.
We hold your person information in:
These storage mechanisms may be managed in a number of ways by us or a third party storage provider with whom we have a contractual relationship.
We will take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure. We employ a number of means to protect your personal information including:
We will destroy or de-identify your personal information if it is no longer required to provide products or services, unless it is required by Australian Law or is contained in a Commonwealth record.
We have an ongoing program of review and enhancement of our security measures. E-mail transmissions are not necessarily secure. If you have any concern about the security of the contents of your email or any other transaction over the Internet then you should consider contacting us by other means. Once we receive and store personal information, it is protected by a range of security controls, including firewalls, user identification requirements and audit trails.
We induct employees and representatives to understand privacy obligations, apply confidentiality obligations to them and oversee their user identifiers, passwords or other access codes.
We may refuse to give you access to some or all of your person information where:
We will provide reasons for any refusal in writing and any details of the mechanisms by which you may make a complaint.
If you are not satisfied with the result of your complaint to us you can refer your complaint to the Office of the Australian Information Commissioner (OAIC) as follows:
Director of Compliance
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001